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When hosting the dialogue you will need direction, support and materials. Below you will find a series of documents and media to support you. Depending on the speed of your connection, these documents may take a few minutes to load.
tutorial: how to use this library
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This short Flash tutorial will walk you through using this library.
video: why dialogue?
This 10-minute video outlines the thinking behind dialogues and gives an overview of the day. It includes footage from actual dialogues.
| 144KB |
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This two page flier will help you inform your colleagues about the Dialogue.
dialogue materials
These are all the materials you will need to plan and conduct a dialogue in your community.
for dialogue hosts [view / hide]
Guide for Dialogue Hosts (pdf),
A clear, step-by-step guide for planning a dialogue |
193KB |

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Guide for Dialogue Hosts Cover (pdf),
Color cover for the host guide |
28KB |
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Invitation and Registration Database (excel),
Manage invitations and registration with ease |
15KB |
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Invitation Letter (pdf or word),
Customize this sample letter for your location |
37KB |
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Flier Advertising the Dialogue (pdf),
Customize this flier and use it to advertise your dialogue |
530KB |
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Directional Arrows (pdf),
Post these to help guide participants around your facility. |
36KB |

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for dialogue facilitators [view / hide]
Guide for Dialogue Facilitators (pdf), A clear step-by-step guide for preparing and conducting a dialogue |
1.65MB |

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Guide for Dialogue Facilitators — Half-Day (pdf), A clear step-by-step guide for preparing and conducting a half-day dialogue |
1.20MB |

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Guide for Dialogue Facilitators Cover (pdf),
Color cover for facilitators guide |
65KB |
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Tips for Dialogue Facilitators (pdf), General tips for using this unique design |
77KB |
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Health Care Dialogue Recorded Segments
(VHS, CD, or DVD), Segments of video to be shown on a number of occasions during the dialogue |
1-4.5MB |

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Survey Compilation Program (xls), Save this excel program to your laptop, CD, or thumb drive. Make sure to read these instructions before attempting to use the program. To download a pdf verion of the instructions select this link. |
188KB |
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Name Tag Template (word), Merge this template with the invite database to print pre-filled nametags |
98KB |
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Name Tag Template (pdf), Print this template to use for hand-writen nametags |
170KB |
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Current / Future System Poster (pdf), Used by table groups to assess the current system (To be enlarged to poster size, 24x36) |
56KB |
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Next Steps Handout (word), Customize this list of next steps for your location |
40KB |
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Next Steps Poster (word), Customize this to use as a sign up for next steps (To be enlarged to poster size, 24x36) |
98KB |
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for dialogue participants [view / hide]
Guide for Dialogue Participants (pdf), Manual to be copied for each participant |
1.4MB |

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Guide for Dialogue Participants Cover (pdf), Color cover for Participant Guide |
29KB |

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healthcare library
These resources were culled from the following websites: The Agency for Healthcare Quality and Research,;The Alliance for Healthcare Reform; The Commonwealth Fund, Cover The Uninsured; Families USA; Institute of Medicine; Kaiser Family Foundation; National Coalition on Health Care; and the Robert Wood Johnson Foundation. These are excellent sites for current research and reports.
Brief - To Err is Human: Building a Safer Health System (pdf), Executive summary of Institute of Medicine report on medical errors in U.S. health care. |
50KB |
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Brief - Crossing the Quality Chasm: A New Health System for the 21st Century (pdf), Executive summary of Institute of Medicine report on goals and strategies for improving quality of U.S. healthcare system. |
62KB |
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30 Safe Practices for Better Health Care (pdf)
Succinct list of practices to reduce preventable, adverse events and medical errors endorsed by the National Quality Forum. |
574KB |
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| Improving Health Care Quality |
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Five Steps to Safer Health Care |
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Reducing Errors in Health Care: Translating Research Into Practice
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2007 National Healthcare Quality Report-At A Glance
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2007 National Healthcare Disparities Report-At A Glance
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Facts on Health Insurance Coverage
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The Uninsured-A Primer: Key Facts About Americans Without Health Insurance |
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At the Brink: Trends in America’s Uninsured 1994-2007 |
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America’s Uninsured Crisis: Consequences for Health and Health Care |
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Investing in Health Coverage: It Just Makes Sense |
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The Last Piece of the Puzzle: Providing High-Quality Affordable Health Coverage to All Children Through National Health Reform |
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Challenges of Providing High- Quality Affordable Health Coverage
to All Children Through National Health Reform |
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Medicaid and the Uninsured: Low Income Adults Under Age 65 – Many are Poor, Sick, and Uninsured |
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| Facts on the Cost of Health Insurance and Health Care |
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U.S. Health Care Costs: Background Brief |
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National Spending On Health Care |
136KB |

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Health Care Costs – A Primer: Key Information on Health Care Costs and Their Impact |
20KB |

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| Seeing Red: The Growing Burden of Medical Bills and Debt Faced by U.S. Families |
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| Investing in Health Coverage: It Just Makes Sense |
342KB |
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| The Cost Conundrum: What a Texas Town Can Teach Us About Health Care |
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next steps
CHAT Brochure (Choosing Our Health Plan All Together) (pdf),
Game that engages consumers in exercise of choosing health benefits and identifying preferences for health plan features and the values that underlie their choices. (The Department of Bioethics, National Institutes of Health) |
294KB |

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support programs
To access the attached documents you may need one of the following free products:
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